Articles

 After publishing a new site, my old site still appears when visiting my website.

There are a few reasons your older website is still appearing when you visit it in your web...

 Bandwidth Limit Exceeded: why my site is offline and what to do

Your website has used up this month's bandwidth allowance, so it's offline. The quickest way to...

 How can I access cPanel or my Control Panel?

You can access your control panel, which replaces cPanel, from within your client area. Your...

 How can I add additional domains or websites to my hosting account?

You can easily add new domains to your account that can act as a separate website. If you...

 How can I change or reset my FTP password?

Which FTP password you have depends on where your website is hosted. EverWeb + Hosting has no FTP...

 How do I cancel my EverWeb + Hosting account?

You can easily cancel your EverWeb + Hosting plan at any time. There is no need to cancel an...

 I am getting a Not Secure Website or Not Private warning when visiting my HTTPS website

If you have the EverWeb Site Shield add-on enabled, you can use HTTPS instead of HTTP to access...

 I get a Protocol Error when Publishing to my EverWeb + Hosting Account

Protocol Error is the heading EverWeb shows for most problems when it publishes. The words after...

 I have forgotten my FTP Password, how can I reset it?

Please see this article for step-by-step instructions on how to reset your FTP Password.

 Move your website and email to EverWeb Hosting without downtime

Do these in order. Your old site keeps working until the step where you change nameservers. 1....

 My hosting is full. What is using my space and how do I clear it? (Error 55)

Your EverWeb Hosting plan has most likely run out of storage. Your live website normally stays...

 My site says 'Not Secure': how to get HTTPS (SSL) on your website

Browsers show "Not Secure" when a site doesn't use HTTPS. To fix it you need an SSL certificate...

 My website was suspended by ICANN. What do I do?

ICANN, the company that controls domains and domain registration, implemented new rules that all...

 My website won't load in my browser, but it was working before

First, find out whether it's only you. If your website opens on your phone using mobile data but...

 Publishing a large website times out or stops when my computer is idle

A large website can take a long time to publish, because EverWeb sends every page, picture and...

 Read your domain email in Gmail, Outlook or Apple Mail (instead of forwarding)

You can read mail for your own address, such as [email protected], in the same app you...

 Subdomains and DNS records: set up blog.yourdomain.com or add a TXT or CNAME record

A subdomain is a name in front of your domain, such as blog.yourdomain.com. It shows a whole...

 What are Nameservers and how do I update them?

If your domain name is held with another company (such as GoDaddy, Register.com or Network...

 When publishing my website it gets stuck on Logged In or stops at a random file

When EverWeb shows Logged In and then sends nothing, or stops partway at a different file each...