Yes. You don't need to transfer a domain to use it with EverWeb. Leave it with the company where you bought it (your registrar) and point it to EverWeb Hosting instead. Your website and email work exactly the same. The only difference is that you keep renewing the domain with that company. See Transfer my domain to EverWeb: steps, cost and how long it takes for how the two compare.
Common reasons a transfer isn't possible: the domain was registered or transferred less than 60 days ago, we don't offer its extension, or the transfer failed. See I received a Domain Transfer Failed email. What should I do? and I'm trying to register or transfer a domain but my domain extension is not listed. Can I still use it?
Before you start
Your email moves too. When you point your domain to us, email for that domain starts arriving at EverWeb Hosting. Set up your email addresses with us first, and back up any mail you want to keep from your old provider. If you use Google Workspace, Microsoft 365 or another email service, contact us before you change anything so we can keep your mail going there.
Point your domain to EverWeb Hosting
- If you don't have it yet, order EverWeb + Hosting. When asked about a domain, choose I will use my existing domain and update my nameservers.
- Find your two nameservers (the setting that tells the internet where your website and email live). They are in the email with the subject Welcome to EverWeb: Setup and Publishing Instructions, and in the Client Area under Services > My Services when you click your hosting plan.
- Publish your website from EverWeb, and create your email addresses. See Create an email address with your own domain (EverWeb + Hosting).
- Sign in at your registrar and replace the domain's nameservers with your two, or ask their support to do it. See Point your domain to EverWeb Hosting (update nameservers / DNS).
- Wait. The change can take up to 48 hours, but usually finishes within 6, depending on your internet provider (ISP). You may see your old site until then. Check in a private browser window.
For the whole move in order, with no downtime, see Move your website and email to EverWeb Hosting without downtime.
Can't change the nameservers?
Some people need their nameservers to stay where they are, for example because other services depend on them. In that case, contact us with your domain name and tell us what you use it for. We'll send you the DNS records (individual settings for your website or email) to add at your current company instead.