I have entered my registration details but everytime I open the program it reverts to demo mode!

Very rarely your registration number may not be remembered the next time you launch one of our products. This may mean that there is a problem with your Preferences file. All you have to do is go to your Preferences folder located at;



Username/Library/Preferences/



and search for the Preferences file for the application you are using. Once you have found it, move it to the trash and try entering your registration details again. It should work fine now.



The preferences file will either start with the program name or 'com.ragesw.'



For example, Macintosh Explorer's Preferences file is called "Macintosh Explorer Prefs" where as MapDesign's Preferences file is called com.ragesw.mapdesign.xml.
  • 468 Users Found This Useful
Was this answer helpful?

Related Articles

The application either crashes, freezes or just does not behave the way it should. What can I do to fix this problem?

There are a number of solutions that you should try before sending a bug report to us: Make...

When I Try to Launch the Application I get a message about an unidentified developer.

OS X has some new security settings that can prevent you from using your favorite application...

I got a message saying an error has occurred and to send the report to you, what does this mean?

All this means is that something unexpected has occurred that was not anticipated. Some common...

What is the difference between the trial download and the full version?

The free or trail version that you download from our website will be the same as the final...

Is there a user guide or manual with more help?

All of our software comes with a detailed user guide and manual. The manual is located under the...