I got a message saying an error has occurred and to send the report to you, what does this mean?

All this means is that something unexpected has occurred that was not anticipated. Some common problems that could cause this include;

1) Trying to access a file that does not exist

2) Trying to open a file that is not the right format

3) Trying to save a file you do not have permission to edit

4) Any other unexpected action

If this happens to you, make sure you have the latest version of the software you are using. Most likely we have already fixed the issue you are experiencing.

We encourage you to send the report to us so that we can look into it and fix it. You should not have a problem running the program after getting this error.

If you can provide additional information about what you were doing at the time the error occurred, this will help us track the problem down much faster.

You control all information that is sent to us, since the program simply launches your email client so you can send the email to us. Anything you want to include, or do not want to include can be edited in that email.
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