Viewing Website not displaying texts properly

Website not displaying texts properly



User: Michael C. 9 years ago
I don't seem to be having any luck with EverWeb so far. First I had a problem with the emails coming to me through their contact forms, which seems to be corrected now, but now I have another major problem with the site. ALL of the texts are displaying differently. First, everything has changed to what seems to be an Arial font. And more importantly the words are cut off all over the place and scattered around. Does the same thing on mobile devices. I just spent $10,000 dollars on advertising for postcards that will be going out in a week and if potential customers go to my site and see this I'll be furious..

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User: Michael C. 9 years ago
it SHOULD look like.....

Screen Shot 2015-03-26 at 1.49.36 PM.png
User: Michael C. 9 years ago
should look like..

Screen Shot 2015-03-26 at 1.48.37 PM.png
User: Michael C. 9 years ago
should look like...

Screen Shot 2015-03-26 at 1.49.36 PM.png
User: Roddy 9 years ago
Where are you publishinng your website - EverWeb server or another?

How are you uploading the files - built in FTP or an external app?

Have you tried clicking the refresh button in your browser a few times to make sure you aren't loading cached files?

What is the URL of your website?

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Jumbo T. 9 years ago
The Impact font is used :

font-family: 'Impact','Arial',sans-serif;

If Impact is not on the machine, Arial is used. That's why it looks different.
User: Jumbo T. 9 years ago
The same with :

font-family: 'Haettenschweiler','Arial',sans-serif
User: Roddy 9 years ago
Impact is a web safe font. Its just not available on mobile Safari.

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Michael C. 9 years ago
Quote: Roddy - 26/03/2015 13:13:24
Where are you publishinng your website - EverWeb server or another?

How are you uploading the files - built in FTP or an external app?

Have you tried clicking the refresh button in your browser a few times to make sure you aren't loading cached files?

What is the URL of your website?


i'm publishing the site with Web Hosting Hub

it's an FTP

yes, I have cleared the cache and have done this on 5 different computers now

the url is www.mygreenscapes.com

i tried creating a test page on the website and used only "web safe fonts" still not displaying properly on other computers. some, but not all..
User: Roddy 9 years ago
If you are uploading using an FTP app, make sure you upload the ew_css which contains the all important text styles.css. Without the updated version of the file your website text will be a mess!

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Michael C. 9 years ago
Quote: Roddy - 26/03/2015 13:13:24
Where are you publishinng your website - EverWeb server or another?

How are you uploading the files - built in FTP or an external app?

Have you tried clicking the refresh button in your browser a few times to make sure you aren't loading cached files?

What is the URL of your website?


i'm publishing the site with Web Hosting Hub

it's an FTP

yes, I have cleared the cache and have done this on 5 different computers now

the url is www.mygreenscapes.com

i tried creating a test page on the website and used only "web safe fonts" still not displaying properly on other computers. some, but not all..
User: Michael C. 9 years ago
Quote: Roddy - 26/03/2015 13:55:03
If you are uploading using an FTP app, make sure you upload the ew_css which contains the all important text styles.css. Without the updated version of the file your website text will be a mess!


thanks but how do i do that?
User: Michael C. 9 years ago
Quote: Roddy - 26/03/2015 13:55:03
If you are uploading using an FTP app, make sure you upload the ew_css which contains the all important text styles.css. Without the updated version of the file your website text will be a mess!


when I upload the site I just go to file - publish entire site. is there another way i should be doing it?
User: Roddy 9 years ago
You have the text boxes on items like "Greenscapes" too tight and this is forcing the return.

Make this text box - and others with the same problem - a little wider.

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Michael C. 9 years ago
Quote: Roddy - 26/03/2015 15:38:40
You have the text boxes on items like "Greenscapes" too tight and this is forcing the return.

Make this text box - and others with the same problem - a little wider.



Ok thanks but this is what I have right now for the "greenscapes" and the word "maintenance" on the FAQ page. I didn't think they were tight but I guess let me know if you think they are.

Screen Shot 2015-03-26 at 4.53.00 PM.png

Screen Shot 2015-03-26 at 4.54.15 PM.png


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