mouse pointer is off when selecting text - Forum
mouse pointer is off when selecting text
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User: Chris T. 7 months ago
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i seem to be able to point on links and objects, but i definitly cant slect text or place the pointer to a specific part of the text. i am more like 1,5 rows below where i should be. only in everweb |
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User: EverWeb Support 7 months ago
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Hi Chris, Thank you for your message. Could you please try the following steps? - Check your Mac’s System Settings > Displays and try a different scaling option (e.g. “Default” or an alternative scaled resolution). - If you are using an external monitor, disconnect it temporarily to test whether the issue persists. - Restart EverWeb after making these changes. - If you are using an older version of EverWeb, please try updating to the latest version of EverWeb. Older EverWeb versions may respond differently on newer macOS versions. If the issue persists, you may open a support ticket and we’ll be happy to take a closer look. You can open a ticket here: https://billing.ragesw.com/submitticket.php Please let us know if you need any further assistance. Best Regards ------------------------------- EverWeb Customer Support Submit Tickets or Learn More |
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User: Chris T. 7 months ago
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hi. thanks. i tried and didnt work. sent you #881487 now... thx |
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User: Chris T. 7 months ago
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hi. thanks. i tried and didnt work. sent you #881487 now... thx |
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User: Robert P. 5 months ago
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I'm curious if this was ever resolved as I'm seeing what sounds like the same thing. I've resorted to using the arrow keys to move the cursor to the correct place in text and using shift-arrow to select specific text. |
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User: EverWeb Support 5 months ago
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Hi Robert, Thanks for posting. Could you let us know which version of EverWeb and macOS you are using? Also, please try the latest EverWeb beta to see if the issue persists there, as it may include improvements related to cursor positioning. If the issue still occurs, a short screen recording showing the cursor offset while editing text in EverWeb would be very helpful. Please open a support ticket or share a link to the recording us so we can investigate further. Best regards, J.S. Last edit 4 months ago ------------------------------- EverWeb Customer Support Submit Tickets or Learn More |
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User: Gregory K. 4 months ago
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Funny, I went to the Bug Fix Forum for the same thing. Could not use cursor, or even see it in the text box to select bits of text. Even copied text over to macOS Pages to edit it there, copied it back with same problems. As suggested, I disconnected from my external display (Dell 3818DW) and found zero problems editing on my M5 MBA (Tahoe). Reconnected to the Dell and problem returned. Following your methodology, I changed from default resolution (3840x1600) to next lower (3008x1253), quit Everweb, restarted and could then see the cursor, just not able to select to the exact location by one or two spaces. I down-selected to the next lower resolution (2560x1067) and all text select problems were gone. So, this fixed my problem, although I would rather operate with my Dell at its higher default resolution, it's doable for now. P.S. Using Everweb 4.4.3 on macOS 26.5.1. Also, Dells are flakey with Macs, I just like the size, resolution and the curved screen. |
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User: Gregory K. 4 months ago
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Funny, I went to the Bug Fix Forum for the same thing. Could not use cursor, or even see it in the text box to select bits of text. Even copied text over to macOS Pages to edit it there, copied it back with same problems. As suggested, I disconnected from my external display (Dell 3818DW) and found zero problems editing on my M5 MBA (Tahoe). Reconnected to the Dell and problem returned. Following your methodology, I changed from default resolution (3840x1600) to next lower (3008x1253), quit Everweb, restarted and could then see the cursor, just not able to select to the exact location by one or two spaces. I down-selected to the next lower resolution (2560x1067) and all text select problems were gone. So, this fixed my problem, although I would rather operate with my Dell at its higher default resolution, it's doable for now. P.S. Using Everweb 4.4.3 on macOS 26.5.1. Also, Dells are flakey with Macs, I just like the size, resolution and the curved screen. |
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User: EverWeb Support 4 months ago
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Hi Gregory, Thank you for posting. Please try the latest EverWeb 4.5 beta available in this forum post: https://billing.ragesw.com/forum.php?act=thread&tid=7595 If the issue persists in the beta, please open a support ticket here: https://billing.ragesw.com/supporttickets.php Please also send us your EverWeb project file so we can test the issue on our side: 1. Open the Welcome to EverWeb screen (File > Projects Window). 2. Click the three dots (...) next to your project. 3. Select Send Project File to Support. 4. Copy the generated link and include it in your ticket. Best regards, J.S. ------------------------------- EverWeb Customer Support Submit Tickets or Learn More |
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