Viewing some SVGs do not import into assets nor can be used

some SVGs do not import into assets nor can be used



User: Roberto M. 3 months ago
I converted all my brand logos into SVG, imported most without any problem, but two of them just don't work in Everweb.
If I drag them to an Assets folder, they end up in External Files sometimes, or nowhere. It's impossible to put them into Assets.
If I try to drag them from External Files into a responsive image gallery widget, they also don't.
So in general, they can't be used. I can't understand why, they're not large or complicated.

Files attached.
User: EverWeb Support 3 months ago
Hi Roberto,

Thank you for bringing this to our attention. However, please note that .svg files are 'code files' and not actual images like .jpg or .png files. Trying to drag them to the page as images will not work.

You can easily add them by either converting them into image files before importing to EverWeb, this will let you resize and add properties to them easily. You can use free online services like https://svgtopng.com/ or any other service/software that you like.

Alternatively, you can try adding an HTML widget to your page, and copy + paste the code inside the .svg file in Inspector > Settings > HTML code. Finally, click Apply in order to see the resulting image from the code. In order to access the code first, you can open the .svg file in Notepad.

If you need any further assistance, you can easily open a ticket here: https://billing.ragesw.com/submitticket.php . We'll be happy to help.

-------------------------------
EverWeb Customer Support
Submit Tickets or Learn More
User: Roberto M. 3 months ago
But that was not the problem... other SVG files work perfectly as images, being dragged into responsive rows and into responsive image galleries... Everweb is more capable than you think :)
The problem was with these particular two files that I attached, which were being rejected by Everweb without any explanation. But now I've found out that those two are the only ones that contained text objects, I converted them to outlines and problem solved.
So you can say Everweb supports using SVG files as images, as long as they don't contain text objects.


Post Reply
You must login or signup to post.