Viewing Videos only work in Safari

Videos only work in Safari



User: Wayne C. 6 months ago
I've got a bunch of videos in my website. Most of them work fine, but two of them only work in Safari. In chrome and firefox the audio plays but not the video. Anything I need to check?
One video is a .MOV file that I've tried converting to m4v, mp4, and mpg. The other is an m4v file that I've tried converting to mp4 and mpg, to no avail. I've got other videos in m4v that seem to work fine in the other browsers.
User: EverWeb Support 6 months ago
Hi Wayne,

Could you please open a ticket with us, and send us your project file, so we could check it?

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EverWeb Customer Support
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User: Wayne C. 6 months ago
How do I send the project file? Currently i'm publishing either to a folder or via FTP to the hosting site, which is not currently EverWeb. Is there a link to create a ticket?


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