Viewing Can't get contact forms to connect to gmail account

Can't get contact forms to connect to gmail account



User: Patrick S. 2 months ago
Hi, newbie here. I can't seem to get my contact form enhance add-on to connect with my gmail account. I've entered all of the correct SMTP data and email address, password, port, etc info. I'll save and publish the site. Once published, when I fill out the form and hit "submit". Then I get an error message saying: "Could not send email. Incorrect login details. Check your username and password".
I have tried using multiple gmail accounts and have changed my passwords several times. I've been wrestling with this for two full days now with no progress. I have the standalone program. So, I don't have access to phone or chat support. And EverWeb's email support is painfully slow. Can anyone help? Please?
User: EverWeb Support 2 months ago
Hi Patrick,

Thank you for reaching out.

We've just replied to your ticket, please check it and let me know if you received it.

You can reply to our email with a confirmation.

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EverWeb Customer Support
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Well done is better than well said.
Benjamin Franklin
User: Patrick S. 2 months ago
Thanks. I received and replied to your email. The problem hasn't resolved, unfortunately.
User: Patrick S. 2 months ago
Thanks. I received and replied to your email. The problem hasn't resolved, unfortunately.
User: Paul-RAGESW 2 months ago
Hi Patrick,

Google's SMTP servers don't usually work because of the extra security they use. Sometimes you can disable that security but it is not reliable and shouldn't be used this way.

It is best to use the SMTP details from your web hosting provider.

We respond to emails as quickly as we can. I see that we have been communicating with you over email about this issue throughout the day today. I apologize for any delays.

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Paul
EverWeb Developer

Macworld.com ranks EverWeb as the top choice for Mac users wanting to build a website!


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