Viewing HELP again about WYSIWYG in preview mode, I am going crazy....
HELP again about WYSIWYG in preview mode, I am going crazy....
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User: Richard M. 3 years ago
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I am going really crazy with this software, I know that must annoy or even annoy, but I use the software in the simplest way possible. I have been on this problem since last night, this is what I have in EW and this is what I get in preview (see attached images file) I really ask myself the question is this EW is really WYSIWYG ??? I waste precious time wondering if what I have in EW is really what I will have online. If I do something wrong tell me...! Here the dropbox link about my problem Really sorry to bother but I don't know what to do anymore https://www.dropbox.com/sh/whdulqwj9xkpaos/AACsqmJ7kWixqQ1fjC6yC1Oca?dl=0 Last edit 3 years ago |
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User: Richard M. 3 years ago
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Here a small video in dropbox link... What am I doing wrong ??? Best and thanks for your help, I go to bed I a very tired... 😓 😴 💤 https://www.dropbox.com/s/3cc8fvbcnypj5nh/Test%20.mov?dl=0 another tests: https://www.dropbox.com/s/maiivya9fnxjha8/Another%20tests.mov?dl=0 I'm going crazy Last edit 3 years ago |
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User: EverWeb Support 3 years ago
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Hi Richard, Please create a support ticket so that we could investigate the issue properly. Have a nice day! Alex ------------------------------- EverWeb Customer Support Submit Tickets or Learn More |
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User: Paul-RAGESW 3 years ago
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HI Richard, Sorry for the problems you are experiencing. Without seeing your project file, I think you are just seeing a browser caching issue. To fix this, empty the browser cache in Safari and reload your page. To do this; 1. Click on the Safari drop-down menu and select Preferences. 2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window. 3. Select the Develop drop-down menu. Click Empty Cache. However, if that doesn't work, contacting support with your project file will help us track down the issue. Last edit 3 years ago ------------------------------- Paul EverWeb Developer |
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User: Richard M. 3 years ago
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Hi Alex and thanks but I already did many time this safari cach reset...note I have the same problem with FIREFOX. Thanks about the support ticket but I already had an unresolved problem with the shadow, remember ! no I think I will give up this choice of frame, it's a shame to sacrifice an artistic choice because of a technical problem, I must be cursed if I am alone with this problem, for all I use EW in the way the simplest possible and I am not a web designer, so I use it as an amateur. Maybe that's me the problem, right? I am damned..:( Here another problem today !! I have now a different image in EW than Safari or Firefox... It is really not reassuring, another example today !! this is what I see in EW and this is what I have with Safari and Firefox !!(see the dropbox enclosed) Who should I trust ? now the reverse is happening ...Safari and Firefox is good, not in EW !!!!!!!! Can I trust EW ? i have spent hours and months making my website, and now every time I work I get worried wondering if iI am going to lose everything. I assure you that EW is not behaving reassuringly, understand that you cannot afford to waste a complete website and hours of work on software that I have purchased and which I should totally trust. I am now worried every time I open EW. Here the dropbox link about a new problem today !!!! https://www.dropbox.com/sh/ezykw1cwl38wv8t/AAD2XcxJpHDaSOcSXgRr3zRXa?dl=0 Many thanks to you for your help and sorry again for the disturbing but PLEASE understand me. Last edit 3 years ago |
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User: Paul-RAGESW 3 years ago
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Hi Richard, I am sorry for these issues. However, it is impossible for me to provide a proper answer and solution without seeing the project file and testing it here. Also, can you clarify what version of Mac OS are you using? ------------------------------- Paul EverWeb Developer |
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User: Richard M. 3 years ago
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Hi Alex and thanks for your reply, I am sorry too... I have the last version of Mac OS X 10.15.7 Just take a look at this video you can see that the picts I have in EW are different Vs I have in preview mode !!! I don't understand. https://www.dropbox.com/s/al0rip7l3001nio/Enregistrement%20de%20l%E2%80%99%C3%A9cran%202020-09-28%20%C3%A0%2010.55.47.mov?dl=0 May be the widgets problems ? Best Alex and verra sorry but I am very worried about losing everything mu works. Best |
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User: EverWeb Support 3 years ago
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Hi Richard, Please submit a ticket for our support team here: https://billing.ragesw.com/submitticket.php They will take the issue from here and will be able to investigate the issue more thoroughly. Thank you very much. Best Regards, Stevie, EverWeb Support Team ------------------------------- EverWeb Customer Support Submit Tickets or Learn More |
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User: Richard M. 3 years ago
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Hello Stevie, but I will not bore you more, I must use your software badly, but I am no longer reassured, thank you for your suggestion and again sorry for everything I must be alone in the world with this kind of problem. Thank you, Stevie, and have a good evening. |
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