Viewing Typing in Heading Text widget control panel.. Cursor problem.

Typing in Heading Text widget control panel.. Cursor problem.



User: Steve 3 years ago
I've noticed that when using a widget such as the H Tag widget when you type in the heading text box
as you're typing every time it updates the heading row it takes the curser out of where you type the heading text.
So you have to constantly mouse to it and re insert the cursor...

I just re-installed the app. for a different issue today, so don't think it's corrupt..


Thx
Steve

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)
User: EverWeb Support 3 years ago
Good day Steve,

Thank you for posting!

Could you please make a screen recording of this issue, so I can get a better understanding?

Here's how:
1. Open QuickTime Player, which is in your Applications folder.
2. Select "New Screen Recording" from the File menu.
3. Select the area which you would like to record, or just click to record the whole screen.
4. QuickTime Player will now start recording your screen. Try to reproduce the issue you've been experiencing.
5. Once you finish, right-click (Ctrl+click) the QuickTime Player icon in the Dock and select "Stop Screen Recording".
6. Save the recording, it will then appear on your desktop.

Please send the resulting *.mov file to me. You may upload it to wetransfer.com and send me the generated link. You may also use this website: https://ragesw.com/ewprojectupload/

I believe this information will help us a lot, thank you for your cooperation!

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EverWeb Customer Support
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User: Steve 3 years ago
What is it that you don’t understand?

S

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)
User: Steve 3 years ago
You should be able to see the screen recoding at this link...

https://wetransfer.com/downloads/920ffaef5537e6ea419c31222b1bbcc220200718181909/8ab6a4987d2ea7f5400b68563e9b8c0920200718181930/f53e57

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)
User: Steve 3 years ago
Smaller link...

https://we.tl/t-6dhd55B9YR

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)
User: EverWeb Support 3 years ago
Thank you for your cooperation, Steve.

Unfortunately, I couldn't reproduce this issue on my end as the widgets work as expected. I can see from your screen record that every time you type a letter the cursor moves away. I would ask to reinstall the EverWeb software and check if the issue would persist.

Let us know if that helps.

Amine

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EverWeb Customer Support
Submit Tickets or Learn More
User: Steve 3 years ago
Well unfortunately I've reinstalled EW and it still does it...

S

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)


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