Viewing Image gallery has no more descriptive icons

Image gallery has no more descriptive icons



User: Denis S. 3 years ago
Hi,
I have several image gallery widgets on my website, and when I go to my website and choose one of the photos, the 6 icons that typically display at the top right corner that allows you to resize, slideshow, go to fullscreen or exit, etc... all show up as small squares, and the right/left icons each side of the photo also show up as small squares...
I believe this worked in the past where the icons were displayed correctly.

Basically I can't tell what each button is supposed to do because they all show up as small squares...

Anybody seen this issue?
User: EverWeb Support 3 years ago
Hi Denis,

Thanks for your message. There might be several causes for this issue.

Please open a support ticket with us, so we can have a closer look into the issue.

Thank you!

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EverWeb Customer Support
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User: EverWeb Support 3 years ago
Hi Denis,

Please also make sure that you have the latest build of EverWeb. Please go to Downloads page and get the latest version of EverWeb from there. The issue that you have encountered was fixed in EverWeb 3.3. After you install the latest version, please republish the entire site.

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EverWeb Customer Support
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User: Denis S. 3 years ago
Hi,
This is very strange... so I checked and I am already at version 3.3 build 2367... so I went ahead and chose the option to publish the entire site (File->Publish entire site). After this, I tried with Chrome/Safar/Firefox, and the icons are all still showing up as small squares...
However, if I choose the "Preview" option (button to the left of the Publish button), which allows you to choose Chrome, Firefox, Safari, the image gallery buttons are displayed as expected.
So only during a Preview do the buttons display properly... if I go to my site from any browser and try to display photos, they do not display properly.

I guess I'll open a support ticket unless there's another solution.

Last edit 3 years ago
User: EverWeb Support 3 years ago
Hi Denis,

I am sorry the issue persists and thank you for opening the support ticket. We are investigating the issue and will update you as soon as there is more relevant information.

Last edit 3 years ago

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EverWeb Customer Support
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