Viewing Safari Update to 13.1 (Mac) No longer Allows Playing of Videos on EverWeb Sites

Safari Update to 13.1 (Mac) No longer Allows Playing of Videos on EverWeb Sites



User: L C. 15 days ago
I discovered in the Advance tab of the latest Safari update that there is a checkbox for Internet plug-ins that is now selected by default.

I can uncheck the box "Stop plug-in to save power" and that will get a video to play once clicked on.

But anyone using the latest version of Safari to go to an EverWeb site can no longer click on a video clip on a page and watch it.

There MUST be a workaround for this and/or an update that can be made by EW.

Any feedback would be greatly appreciated.

LC
User: EverWeb Support 14 days ago
Hi LC,

Thank you for the details on the issue.

Could you please specify if you use our default video widget and it doesn't work?

I have double-checked it from my end and it works fine in Safari 13.1 on macOS Mojave.

Please, create a support ticket with us and send me a link to your website where it doesn't work, so we can investigate.

Thank you in advance!

Looking forward to hearing from you.

Best Regards,
Saleh
EverWeb Support Team

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