Viewing Error Log Codes

Error Log Codes



User: Kaye M. 3 years ago
Does anyone else keep getting
[b]Error: 55 Unknown error
If they are trying to publish their Web site?

I am using EverWeb Version 3.2.3 Build: 2326
Every time I attempt to publish my website I get the same Error. I do not understand what it is referring to

"STOR jquery.min.js
150 Opening BINARY mode data connection for jquery.min.js
Send failure: Broken pipe
Closing connection 0"

Has anyone else come across this? So frustrating
User: wellnl 3 years ago
Hi Kaye

I think the best thing for this error is to ask EverWeb support for some help.
User: Kaye M. 3 years ago
and if you have been asking EverWeb support for an answer for almost four weeks now????
User: wellnl 3 years ago
Ouch! I see your point... I had a check on the Internet for your error and there could be lots of reasons for this...

Maybe start by going to EverWeb-> Preferences and in the Account tab turn Secure Publishing off.
Second, still in Preferences go to the Publishing tab and set Maximum connections to 1.

Try publishing again.

Also check your settings on the File-> Site Publishing Settings screen to see if all is set up correctly there.
I amuse this has worked in the past but does not now? Perhaps something has changed or been updated recently that may have caused this issue?

I hope that helps a bit, and I hope that someone from EverWeb sees this so they can support you better.

Good luck

Simon
User: Kaye M. 3 years ago
and if you have been asking EverWeb support for an answer for almost four weeks now????
User: Kaye M. 3 years ago
Thanks Simon

So far from EverWeb I have had Ted, Paul, and Stevie and they have been no help at all. (Despite Error Logs, screen dumps and 3 Quicktime movies of the process sent to them)

Maybe start by going to EverWeb-> Preferences and in the Account tab turn Secure Publishing off.
Done
Second, still in Preferences go to the Publishing tab and set Maximum connections to 1.
Done
Try publishing again.
Done
Also check your settings on the File-> Site Publishing Settings screen to see if all is set up correctly there.
Done

All to no avail - I have now created a test web (just 3 pages all, with Web text)
Hopeless
User: EverWeb Support 3 years ago
Hi Kaye,

We're really sorry about such situation, but most probably this is a server-related issue. Also, please try the following workarounds:

1. Try publishing to a folder and then upload the website's files to the server using a free third party FTP client;
2. Try to ask your hosting provider to switch to ProFTP.

Hope this helps.

Alexander

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EverWeb Customer Support
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