Viewing Modification of Spam Filter

Modification of Spam Filter



User: Andrew W. 4 years ago
The spam filter that was set up two years ago when I joined EverWeb has been helpful and prevented bunches of junk not coming through. In fact, I wish it could do more! But, that's not the reason for this message. Messages sent to me by our water local utility local do not arrive. Either it does not recognize or approve me (millions of others do!) or there is something in the EverWeb filter that rejects messages from certain senders if those messages are short and just contain password data. It might be considering them suspicious. In fact, I did receive a message from some server indicating so. Could I get something inserted to permit them to mail through you? Thanks Andrew

Last edit 4 years ago
User: EverWeb Support 4 years ago
Hi Andrew,

I'm sorry to hear about the issue you've experienced.

Could you, please, send us an email and note the email you wish to whitelist?

I will be waiting for your reply.

Best Regards,
Chris
EverWeb Support Team

Last edit 4 years ago

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