Viewing Contact forms going to wrong address

Contact forms going to wrong address



User: Kathy J. 5 years ago
I have two advanced contact forms on my website. They each have a different address specified in the widget settings, but it will send both to one address. I can't figure out why or which one it will send it to. It seems every time I make some change to the website, and not necessarily the form, it changes where it sends the contacts to. Its still correct in the widget setup, it just goes to the other address. Any ideas?
User: Paul-RAGESW 5 years ago
Hi Kathy,

Sorry for the problems you are experiencing.

Can you please share your website URL with the issue so I can take a look?

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Paul
EverWeb Developer
User: Kathy J. 5 years ago
Hi Paul,
The site is www.StudioWinery.com. The forms are here: https://www.studiowinery.com/visit/groups.html - in the top section where it says "Make a reservation here", and here: https://www.studiowinery.com/visit/private-party.html - at there bottom where it says "request information".
Thanks.
User: Paul-RAGESW 5 years ago
Hi Kathy,

I think this may fix the problem for you;

1. Go to one of the pages with the contact form on it
2. Click the contact form and go to the Edit menu and select 'Duplicate'.
3. Delete the original Contact form (and re-align the new one)
4. Publish your website

Let me know if that fixes the issues for you.

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Paul
EverWeb Developer
User: Kathy J. 5 years ago
That fixed it Paul! Thanks.
User: Paul-RAGESW 5 years ago
Glad to hear you have it working! Sorry for the previous issues.

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Paul
EverWeb Developer


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