Viewing Error

Error



User: Joel D. 5 years ago
Hello,

I have added a video to my website and for some reason, it is showing as a media error.

iPhones seem to be working well but other various devices are experiencing the media error and I can't fathom why it is happening.

I have added an image with what my friend is seeing.

Any help will be greatly appreciated.

Joel
User: Roddy 5 years ago
You would need to publish the page and post the URL here to get help.

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Joel D. 5 years ago
Hi Roddy, thanks a lot. I added a photo but it doesn't seem to want to publish it.
It's an error on joel-dickinson.co.uk and only seems to be on mobile devices, but not Iphones.

Thanks a lot,

Joel.

Last edit 5 years ago
User: Roddy 5 years ago
Your video file name is a potential source of error...

Joel%20Dickinson%20Wedding%20Magician.mp4

Media file names should be lower case with no spaces or special characters since they form part of a URL.

Change the file name to ...

joel-dickinson-wedding-magician.mp4

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: James G. 5 years ago
Video on home page works for me on 2 browsers on android. The page doesn't seem to be optimized for mobile though, I need to enable text reflow for the words and pictures to not be on top of each other.
User: Paul-RAGESW 5 years ago
Hi Joel,

The video works OK for me. Can you show the exact error message you are getting if you are still have issues?

-------------------------------
Paul
EverWeb Developer


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