Viewing oops! EW2.7

oops! EW2.7



User: spyboynola 3 years ago
Downloaded the new beta and opened up a project only to see everything changing sizes.
Every nav widget , every widget down sized and will not hold a change to size. But not on master pages in the header!
User: spyboynola 3 years ago
relaunched EW 2.6 and was able to fix.
User: Paul-RAGESW 3 years ago
HI,

Sorry for the problems you are experiencing.

Can you please contact support and send us your project file by going to the Projects Window and clicking the small errors. Then select 'Send Project to Support' and send us the link that appears.

Please references this forum post and we will look into it ASAP.

Thanks,

-------------------------------
Paul
EverWeb Developer

Macworld.com ranks EverWeb as the top choice for Mac users wanting to build a website!
User: spyboynola 3 years ago
sorry Paul just getting back to this! wondering if I should open with 2.7 or 2.6 ? Problem is in 2.7.
Going to do both.

Last edit 3 years ago
User: spyboynola 3 years ago
well I tried
"Would not let compress file from EW 2.7 froze my computer before finishing compression of file.
sorry both 2.7 and 2.6 will not finish compression to send file to support."
what next?
sent support ticket with above quoted info.

Last edit 3 years ago
User: Paul-RAGESW 3 years ago
HI,

You can always select the 'Show On Disk' option from the same menu in the projects window and then compress the file from the Finder by right clicking on it and selecting 'Compress'

I sent you an email with a way to send us the compress file.

-------------------------------
Paul
EverWeb Developer

Macworld.com ranks EverWeb as the top choice for Mac users wanting to build a website!
User: wellnl 3 years ago
Hi

I was working with the new beta on a 17” MBP with El Capitan as the OS and had the same problem with some of the widgets seemingly shrink to nothing but still being there. I then tried on an iMac with OS High Sierra with the same project file and it works fine. So maybe it’s a combination of OS and the widgets being used with the new beta.
User: spyboynola 3 years ago
I'm using OS high Sierra, yes Paul will try your method to send files.
User: spyboynola 3 years ago
Paul I need the compressed project file that I sent to Support I believe Robin was on the case. Hopefully that project file has all the third party widgets that I used in that website as I have lost all but the widgets that came EW. All my third party widgets are gone!

Last edit 3 years ago


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