Viewing Extra Form Widget not working

Extra Form Widget not working



User: Christian Z. 9 years ago
I just set up a new page containing the extra form widget with reCAPTCHA. I altered the ewForm.php as recommended. If I try to send the form I always get the following alert massages:

browser window:
An error occurred while processing the form .

The staff at www.praxis-seematt.ch have been alerted to the error .
www.praxis-seematt.ch apologizes for any inconvenience this error may have caused.

and by email:
The following error occurred in FormMail :
mail_failed
**********
Error=Failed to send email

The recipient email is the same as the alert email address.

Has anybody an idea why it's not working? Thanks a lot in advance!
User: Paul-RAGESW 9 years ago
Hi,

Which widget are you referring to? It sounds like it could be a third party widget and not one built into EverWeb. Have you contacted the developer of the widget?

-------------------------------
Paul
EverWeb Developer
User: Christian Z. 9 years ago
Hi Paul
As I mentioned it is EverWeb's "Extra Form Widget".
User: wellnl 9 years ago
Hi Christian

The widget you mention comes from Roddy's EverWebCodebox website, so you will need to contact Roddy. http://everwebcodebox.com/widgetbox3/form/form-widgets.html
is the link to Extra Form... so as you can see it's not part of EverWeb's built in widgets... hope that helps!

Simon
User: Roddy 9 years ago
The PHP Script
Make sure the editing is done in an app like the freeware Text Wrangler. If you do use a text editor, use it in PLAIN TEXT mode.

All periods need to be escaped so, if you have a .co.uk domain name suffix, you need two backslashes like this ...
.co.uk

Widget Settings
Make sure the correct address to the mail box on the server is inserted into the widget settings along with the relative path to the PHP script in the EverWeb Assets List.

Server Side
The page with the form must be published to the server. It cannot work locally.

Ensure that PHP is turned on in the server settings.

Make sure the recipient mail box on the server is correctly set up in the same hosting account as the website files and working properly. If you want the form results sent to a Gmail or similar address, the mail box on the server should be set up as a redirect.

reCaptcha
After I added this function to forms, Google decided to change this from a simple checkbox into to a guessing game for us to select similar images.
It’s hard enough to encourage visitors to fill out forms without adding extra obstacles. Only resort to reCaptcha if are being plagued by spam. Note that most of this spam results from displaying your email address and/or using Email Me buttons rather than from contact forms.

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
User: Christian Z. 9 years ago
Hi Roddy
Thank you for your comments! I'm sure that I did everything as you propose. Now I guess the problem is with the PHP setting. As I use PIWIK PHP 5.5.30 (standard) is turned on on the server. Are there any recommendations for the PHP settings?
Best regards,
Christian
User: Roddy 9 years ago
You shouldn't have to worry about PHP settings. Have you contacted your Host's tech support about this and asked them to check that the malbox on the server is properly set up as a redirect to the email address?

-------------------------------
Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.


Post Reply
You must login or signup to post.