Viewing NewMobileMe?
NewMobileMe?
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User: Colleen K. 8 years ago
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| is anyone else here a former NewMobileMe client? Supposedly it was bought by Rage/Everweb and I was supposed to get an email explaining things about the transition that I never received, and now all my sites are down. I submitted a ticket but since it took them two months to reply to my last email I don't have a lot of faith in the staff. I'm hoping someone else here has a copy of that email? | |
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User: Paul-RAGESW 8 years ago
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Hi Colleen, We reply to every single email, usually within a few hours but always within a day. Are you sure the responses did not go to your spam folder? We sent out 3 emails regarding NewMobileMe users, those may have gone to your spam folder, or to an email you may have not checked. Please tell me your current ticket ID so I can look it up. ------------------------------- Paul EverWeb Developer |
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User: Colleen K. 8 years ago
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[Ticket ID: 757679] I don't have a junk/spam folder for this email - I review and delete junk emails personally. I have searched my email for every term I could think of and did not find it. I did get an auto-response email to my first inquiry, but it took two months for me to get an actual answer. Thanks for your post. |
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User: Paul-RAGESW 8 years ago
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Hi Colleen, Your email on file with NewMobileMe is your yahoo.com email whereas you just emailed us with your me.com. We have exchanged emails with you on your yahoo.com in the past. I have already responded to your recent emails. ------------------------------- Paul EverWeb Developer |
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