Viewing EverWeb Crashing
EverWeb Crashing
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User: Steve L. 9 years ago
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| Is anyone else having trouble with EverWeb crashing when using Media feature? | |
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User: Paul-RAGESW 9 years ago
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Did you submit a crash report to us so we can take a look?
------------------------------- Paul EverWeb Developer |
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User: Steve L. 9 years ago
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| If you are asking if I sent the popup to apple yes I did. I'm not sure if that is going to you or not. By the way it just crashed again 2 minutes ago. | |
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User: Paul-RAGESW 9 years ago
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No we don't receive that. If you can copy and paste it in a support ticket with a description of what you were doing at the time, I can get a better idea of why it may be crashing and can provide a solution to you.
------------------------------- Paul EverWeb Developer |
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User: Steve L. 9 years ago
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| will do... thank you | |
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User: Steve L. 9 years ago
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| Crashed again will go to support... | |
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User: Carl B. 9 years ago
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| In a related issue, not only did Everweb crash while I was importing media (photos), it will now not open. I've tried three times since the crash... Nada | |
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User: Steve L. 9 years ago
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| Paul, I sent support ticket... would you follow-up. I attached screen shots over at support of the pop windows with information about the crashes. That is all I see. | |
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User: Paul-RAGESW 9 years ago
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What is the ticket ID?
------------------------------- Paul EverWeb Developer |
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User: Paul-RAGESW 9 years ago
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Quote: In a related issue, not only did Everweb crash while I was importing media (photos), it will now not open. I've tried three times since the crash... Nada Can you open up your own thread or ticket because this sounds like a different issue and it's not far to Steve to try and solve two different issues in one thread. Also, please provide more details including the crash report and what exactly happens when you launch EverWeb. Last edit 9 years ago ------------------------------- Paul EverWeb Developer |
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User: Steve L. 9 years ago
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| View Ticket #167864 | |
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User: Paul-RAGESW 9 years ago
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I responded to your ticket. We need the actual crash report. Can you copy and paste it into an email to us please.
------------------------------- Paul EverWeb Developer |
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User: Steve L. 9 years ago
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| Did you see the screenshots at the bottom of the ticket? If that is not the crash report I need you to tell me where I should look. | |
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