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User: Jacques A. 9 years ago
Bonjour

J'ai payé 100 us january 2014
Je pensais que j'avais acheté le logiciel !
Pourquoi vous melangez l'hebergement et la vente du logiciel
J'ai annulé mon hebergement mais je voulais continuer à servir Everweb.
Je veux bien payer au besoin, le mise à jour mais actuellement
je ne peux rien faire car vous l'avez bloqué.
En plus, je vous ai déja écrit y a 3 jours , vous ne m'avez pas répondu.
Dites ce que je dois faire ?
Bye
User: Paul-RAGESW 9 years ago
Hi,

You do not rent EverWeb, you purchase a license to use it indefinitely.

What is your ticket ID, I don't see any opened tickets from you.

What is your website URL so I can look up your account?

Please note, we only provide support in English at this time.

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Paul
EverWeb Developer
✔ Best Answer  
User: Jacques A. 9 years ago
Hello
i canceled hosting,
your bill (RAGE) number is : 74098
Date : 01/01/2015 Date : 01/15/2015
imprimeriefevre.com (01/15/2015 - 01/14/2016)
Includes one year of free updates and support (optional $49.95 USD renewals after that).
I send you two private mail, you didn't answear, software is not active.
Thes year i dont need Hosting - last year i paid 100 US dollar
I’m ready to paye optional $49.95 USD. please send me your Bill
I know french language is dead but sorry, it’s difficult to write in english for me;
Thanks for your understanding

Last edit 9 years ago
User: Paul-RAGESW 9 years ago
You are posting your private information on a public forum. You should not do this.

I have removed your private details

I don't see any emails from you to our support department, please make sure you are emailing the correct address;
https://billing.ragesw.com/submitticket.php

Traduction française
Vous allez ajouter vos informations privées sur un forum public. Vous ne devriez pas faire cela.

Je ai enlevé vos données privées

Je ne vois pas les e-mails de votre part à notre département de support, se il vous plaît assurez-vous que vous envoyer l'adresse correcte;
https://billing.ragesw.com/submitticket.php

Last edit 9 years ago

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Paul
EverWeb Developer
User: Jacques A. 9 years ago
Hi
I don't see any emails from you to our support department …
I wrote this adress : [removed]
--
and this adress : Paul Levine

anyway if not possible Standalone version (version autonome) to the EverWeb.
I gonne buy another license, waiting your answear.
Thanks

Last edit 9 years ago
User: Paul-RAGESW 9 years ago
Please email customer support here and we can help you. Don't email me directly because I don't have access to your account details.

-------------------------------
Paul
EverWeb Developer


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