Can't move emails to trash on iOS device - Forum

This discussion started in December 2013, with the last reply in 2014. EverWeb has changed a lot since then, so some answers may no longer apply.

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Can't move emails to trash on iOS device



User: Gwyn B. 12 years ago
For some reason, I can not delete my emails from my iPhone. This is obviously only my everweb hosted emails my iCloud and gmail ones delete fine. Here is a picture of what I get when I try to delete them.

Any ideas?
User: Paul-RAGESW 12 years ago
Hi,

I don't see an image attached here.

I'd need to see an error message to know why this is happening.

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Paul
EverWeb Developer
User: Gwyn B. 12 years ago
Sorry, forgot to add it.
User: Gwyn B. 12 years ago
Ugh. It's not letting me post it. There are is just a pop up on the screen that says: Unable to Move Message: the message could not be moved to the mailbox trash Then it only allows me to click OK
User: Gwyn B. 12 years ago
Any thoughts on this one Paul?
User: Steve 12 years ago
Sounds like you've added the new email to your iphone and are now checking it with your phone...

You'll need to go into the settings / mail,contacts,calendars pick the address you're fixing then... account/advanced choose "Deleted Mailbox" then choose "trash".

Should fix the problem....

S

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MacBook Pro 15in Retina 10.14.6
Nevada, U.S.A
Apple since OS 7.1 LE II (pizza box)
User: Gwyn B. 12 years ago
Thanks Steve. I'll give it a shot.


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