Viewing Contact form widget doesn't work
Contact form widget doesn't work
|
User: Toby 12 years ago
|
|
|
Hi, my email contact form widget in EW doesn't work. http://baby-portraits-nz.com/enquire.html when I test it, it tells me my message has been sent but it never arrives. the email address it's meant to go to is info@kellynewland.com. Just wondering if this has anything to do with the way the server is set up since it's my second domain with Rage in EW? I'd really like to use the form but I need to be able to trust that it will work obviously. Any help would be great, Cheers, ------------------------------- http://www.queenstownweddingphotographer.com |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
HI, Did you check your SPAM folder? ------------------------------- Paul EverWeb Developer |
|
|
User: Toby 12 years ago
|
|
|
Hi, yep, nothing there ------------------------------- http://www.queenstownweddingphotographer.com |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
Hi, I did a few tests and sent some emails through the contact form to you. Let me know if you get any and if you do, what the exact message says. ------------------------------- Paul EverWeb Developer |
|
|
User: Toby 12 years ago
|
|
|
Nothing has come through yet
------------------------------- http://www.queenstownweddingphotographer.com |
|
|
User: derekgtbaby 12 years ago
|
|
|
I'm also trying to use the contact form and it's not responding. The form is also not lining up correctly. http://www.gtbaby.com/hauckeasyweb/cust ... index.html |
|
|
User: derekgtbaby 12 years ago
|
|
|
The other widget forms (jotform) that I'm trying to use are not showing up in FireFox. They do show up and seem to work in Safari. http://www.gtbaby.com/hauckeasyweb/regi ... index.html |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
Quote: I'm also trying to use the contact form and it's not responding. The form is also not lining up correctly. Delete your contact from widget and re-add it because you have an older version. if you still have problems, please let me know. ------------------------------- Paul EverWeb Developer |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
@Toby: I just changed your contact form email to my email and submitted through it. It came to my email.. What email are you checking of yours? You may want to open a ticket with us; http://www.ragesw.com/support.php ------------------------------- Paul EverWeb Developer |
|
|
User: derekgtbaby 12 years ago
|
|
|
[quote="Paul-RAGESW":ll8oryez]Quote: I'm also trying to use the contact form and it's not responding. The form is also not lining up correctly. Delete your contact from widget and re-add it because you have an older version. if you still have problems, please let me know.[/quote:ll8oryez] I have deleted the widget and repositioned it. It still is not displaying all of the fields and is not responding correctly. |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
Can you show a screenshot of what you see? It looks fine to me. What do you mean by not responding properly? ------------------------------- Paul EverWeb Developer |
|
|
User: Toby 12 years ago
|
|
|
[quote="Paul-RAGESW":3eme3ehh]@Toby: I just changed your contact form email to my email and submitted through it. It came to my email.. What email are you checking of yours? You may want to open a ticket with us; http://www.ragesw.com/support.php[/quote:3eme3ehh] Hi, the email it's meant to go to is info@kellynewland.com . I use mac mail. ------------------------------- http://www.queenstownweddingphotographer.com |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
Can you try a different email. As far as I can tell the contact form is working fine. I put my email in there and the response came to me. It has to be an email issue. ------------------------------- Paul EverWeb Developer |
|
|
User: Toby 12 years ago
|
|
|
It's weird, because when I sent a normal email to that address from my own personal email address it works fine but when I send it with the same address to that address using the contact form it doesn't work. I don't know anything about this sort of stuff, but if it was an email issue wouldn't both those sending methods not work? The only change is the routing through the contact form widget? Either way, I need to be able to really trust it and can't for whatever reason so won't be able to use it. ------------------------------- http://www.queenstownweddingphotographer.com |
|
|
User: Paul-RAGESW 12 years ago
|
|
|
Did you try a different email address?
------------------------------- Paul EverWeb Developer |
|
| Post Reply |
| You must login or signup to post. |