Viewing Contact forms problems
Contact forms problems
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User: pcolaco 12 years ago
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I have several contact forms in my website. Several visitors have ben sending me messages informing that contact forms are not working well. The problems: 1. Some contact forms are working well in my computer, but some persons in other computers had problems. In this example I know visitors that had receive the notification that the information was sent, but in fact I didn't receive it in my email: http://www.atletismos.net/vanessa/concu ... gZqQBbW8Ts 2. In other places I can't receive the emails and the visitors don't receive any confirmation that the information have been sent! http://rui.atletismos.net/concurso.html#.UgZsuhbW8Ts http://licinio.atletismos.net/concurso. ... gZtNBbW8Ts 3. Just one contact form in my website seems to work well: http://www.atletismos.net/moreira/concu ... gZtjxbW8Ts I did everything in the same way and I reviewed the information. I can't imagine how to solve these issues.... Any help? Thanks |
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User: Paul-RAGESW 12 years ago
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Hi, Quote: http://www.atletismos.net/vanessa/concu ... gZqQBbW8Ts Can you check your spam folder here? It looks like the problem is that subdomain. [quote:2gwjx3ej]http://rui.atletismos.net/concurso.html#.UgZsuhbW8Ts http://licinio.atletismos.net/concurso. ... gZtNBbW8Ts[/quote:2gwjx3ej] It looks like the contact form currently won't work if you are using a subdomain. That is what is causing this problem. ------------------------------- Paul EverWeb Developer |
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User: pcolaco 12 years ago
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Yes, I had some answers in my spam folder..... Shouldn't be different? Thanks, Paulo |
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User: pcolaco 12 years ago
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I finished with subdomains to avoid problems with my contact forms. I hope you'll be able to correct this issue in a near future... Thanks, Paulo |
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