Viewing HELP I CANT GET IN TO MY WEBSITE!
HELP I CANT GET IN TO MY WEBSITE!
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User: Guest 12 years ago
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Hi All, Every time I try to open my website easyweb keeps crashing....any advice....it was working earlier! Thanks, John |
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User: Roddy 12 years ago
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Send in a crash report. Crash reports can be found in the User library in the Home folder. If you are running OS X 10.7/10.8, open the Finder Go drop down menu and hold down the Option key then click "Library". The crash reports are in Logs/DiagnosticReports so the full path is ... ~Library/Logs/CrashReports A crash report will look like this...  Double click it to open and check the time and date to select the latest one. You can zip it by selecting it and then selecting Compress in the Finder File menu so that you can attach it to an email. ------------------------------- Roddy Website: http://everwebwidgets.com Contact: http://everwebwidgets.com/ewWidgets-home/contact.html NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own. |
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User: Guest 12 years ago
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Hi..... I did submit a report. I think I've submitted a couple now. I think the problem is with the file Im trying to open. Some kind of conflict with the programming possibly?? Im no expert though. I van open other files just not the one I need. |
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User: Paul-RAGESW 12 years ago
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You need to send us the crash report otherwise we will have no idea where the problem is or how to provide a solution. I don't see any crash reports sent to us. You may have pressed the Submit report button which sends the crash report to Apple. You need to copy and paste that into an email to our support. ------------------------------- Paul EverWeb Developer |
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User: Guest 12 years ago
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| Just submitted another one. Thanks. | |
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User: Guest 12 years ago
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Error Type: NilObjectException - RaiseExceptionClass RaiseNilObjectException cWebsite.Constructor%%o<cWebsite>o<FolderItem> WNDMain.WNDMain.Event_RestoreFile%b%o<WNDMain.WNDMain>o<FolderItem>...s DocumentWindow.RestoreItem%%o<DocumentWindow>o<FolderItem> App.Event_OpenDocument%%o<App>o<FolderItem>b MultipleDocumentApplication.RestoreDocument%%o<MultipleDocumentApplication>o<FolderItem>b MultipleDocumentApplication.Event_OpenDocument%%o<MultipleDocumentApplication>o<FolderItem> Application.OpenDocument%%o<Application>o<FolderItem> WNDProjects.WNDProjects.LSTRecentProjects_DoubleClick%%o<WNDProjects.WNDProjects>o<MegaListbox>i4 Delegate.IM_Invoke%%o<MegaListbox>i4 AddHandler.Stub.64%%i4 MegaListbox.Event_DoubleClick%%o<MegaListbox> RuntimeMovieDestructor RuntimeMovieDestructor mouseCursorConstructor RuntimeMovieDestructor ToolButtonPushedGetter ToolButtonPushedGetter -[NSWindow sendEvent:] -[NSApplication sendEvent:] ToolButtonPushedGetter ToolButtonPushedGetter Delegate.Invoke%% Application._CallFunctionWithExceptionHandling%%o<Application>p DecodeBackslashEscapeString ToolButtonPushedGetter -[NSApplication run] ToolButtonPushedGetter DecodeBackslashEscapeString RuntimeRun REALbasic._RuntimeRun _Main % main _start startError Number: 0 |
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User: Paul-RAGESW 12 years ago
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I'll need you to send me your website project file then so I can take a look. Send it to https://billing.ragesw.com/submitticket.php In the Finder go to the Go menu and select 'Go To Folder' Then enter this in the dialog that opens up ~/Library/Application Support/EasyWeb/ Send me the files in that folder. Please compress them before sending it to me by right clicking on them and selecting Compress. If the file is too big, you can upload it at http://ge.tt and send the link to me. ------------------------------- Paul EverWeb Developer |
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User: Guest 12 years ago
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| Just sent it! Thanks | |
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User: Guest 12 years ago
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| Did you get it? | |
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User: Paul-RAGESW 12 years ago
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Yes, but I will need some time to get to it and figure out the problem.
------------------------------- Paul EverWeb Developer |
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User: Guest 12 years ago
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| Okay thanks. | |
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