Viewing Crashed
Crashed
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User: Nigel J. 12 years ago
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Nearing the end of a long session the system crashed - trying to change colour background in text box. ~ selected all text inside text box ~ selected background colour ~ system crashed Not sure if work is recoverable at this stage. Trying to reconnect and get pop up message "Could not connect to your account. Could not get client data". Please advise. Other observations - probably picked up elsewhere: ~ positioning of objects/lines - slow / sticking at times ~ copying and pasting text - text sometimes overlaps / jumbles up - especially where there are bulleted lists Despite this - really pleased with EasyWeb - great tool, heaps of potential |
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User: Paul-RAGESW 12 years ago
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Please send us the crash reports otherwise we won't be able to fix them. As for your account login please email support with your email and password so we can test it here. ------------------------------- Paul EverWeb Developer |
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User: Nigel J. 12 years ago
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| Thanks. Didn't get crash report - it just shut down on me. Now can't open it re accessing account login. | |
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User: Roddy 12 years ago
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Crash reports can be found in the User library in the Home folder. If you are running OS X 10.7/10.8, open the Finder Go drop down menu and hold down the Option key then click "Library". The crash reports are in Logs/DiagnosticReports so the full path is ... ~Library/Logs/CrashReports A crash report will look like this...  Double click it to open and check the time and date to select the latest one. You can zip it by selecting it and then selecting Compress in the Finder File menu so that you can attach it to an email. ------------------------------- Roddy Website: http://everwebwidgets.com Contact: http://everwebwidgets.com/ewWidgets-home/contact.html NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own. |
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User: Nigel J. 12 years ago
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| Have sent required information to support, still waiting on a response and still can't access account as it won't let me sign in. If you can progress this I would be grateful. Thanks. | |
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