Viewing Image Gallery: Crop / Resize Image Frame

Image Gallery: Crop / Resize Image Frame



User: Brian W. 7 years ago
Hello,
In the Image Gallery, I want to crop / resize the default frame so that the frame is the same size as the image I'm using.

In the attached file, you'll see that the height of the blue box is larger than the height of the image I'm using. I want to set the size of the box to be the same size as the image.

I couldn't find the answer into this question in other forum postings, in the Knowledge base, or in the manual.

Thanks,
Brian

Last edit 7 years ago
User: Brian W. 7 years ago
I don't think the attachments I included were saved in the original message. Here they are again. I've posted PNG and PDF versions of the same image in case one file type is not supported in the forums.

image_frame_resize.png
User: Paul-RAGESW 7 years ago
HI Brian,

It seems images aren't being posted here. In the meantime can you contact customer support and reference this post and we'll help ASAP once we see the screenshots.

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Paul
EverWeb Developer
User: Yelena 7 years ago
Paul, it seems that the images do not get attached or posted - it has been like that for a long time... I also had an issue and you asked to send images. Tried (unsuccessfully) to post them here and then sent them to you via email - never heard back...Not sure if you saw them...

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Yelena
MacBook Pro OS X 10.10.3
IMac 21" OS X 10.10.3
User: Paul-RAGESW 7 years ago
@Yelena.

Did you send them to customer support?

I am still investigating the issue with posting images here. Sorry for the inconveniences.

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Paul
EverWeb Developer
User: Yelena 7 years ago
@Paul, I sent the images to YOUR email... I will try Customer Support...

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Yelena
MacBook Pro OS X 10.10.3
IMac 21" OS X 10.10.3
User: Paul-RAGESW 7 years ago
HI Yelena,

Please always send to customer support. I haven't received anything from you and the customer support email lets us track all past tickets and issues. Plus it is monitored 24/7.

Thanks,

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Paul
EverWeb Developer
User: Yelena 7 years ago
Will do in the future... In the meantime I solved the issue....

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Yelena
MacBook Pro OS X 10.10.3
IMac 21" OS X 10.10.3


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