Viewing I can't update my website

I can't update my website



User: Sarah B. 10 years ago
Hi, There'sa big problem with my website. As always I d'like to publish my changes but the software is continuing to tell me "connecting", but nothing happens....
I've installed ever web on my new Imac copying the file as you suggested but it doesn't work any more. Where am I wrong?

Please help me!

Thanks in advance

Sarah

Last edit 10 years ago
User: Paul-RAGESW 10 years ago
Are you publishing to EverWeb + Hosting or a third party web hosting provider?

Have you tried visiting your website in your browser, does it work?

Have you contacted your web hosting provider to ask if they are having any issues?

What is your website URL?

Quote:
I've installed ever web on my new Imac copying the file as you suggested but it doesn't work any more. Where am I wrong?


Who suggested this to you? FYI, this is a public, community forum so I don't know who you are referring to or what advice you were given.

Last edit 10 years ago

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Paul
EverWeb Developer
User: Sarah B. 10 years ago
Thanks Paul for your reply,
I'm publishing to EverWeb+Hosting.
The web site is always the same, it doesn't work
My website is this : www.studioerrantearchitetture.com

Thanks

Sarah
User: Paul-RAGESW 10 years ago
Hi Sarah,

Sounds like your IP may have just been banned. Follow the unban instructions here.

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Paul
EverWeb Developer
User: Sarah B. 10 years ago
Trying
User: Sarah B. 10 years ago
I've unbanned my IP address. Nothing happens, always "connecting"
User: Sarah B. 10 years ago
Sorry i've published the same post...

Last edit 10 years ago
User: spyboynola 10 years ago
When I had same problem I was told to signout and back in and everything was cool again.
User: Sarah B. 10 years ago
Thanks spyboynola, but not in my case.I 've tried to signout and then sign in again but it's still the same.
User: Paul-RAGESW 10 years ago
HI Sarah,

I recommend you contact support and send a screenshot of your FTP details.

I would also recommend that you try visiting your website from another internet connection. Not another computer on the same network, but another Internet connection.

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Paul
EverWeb Developer
User: Sarah B. 10 years ago
Thank you Paul, I will try from an other network


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