Viewing EW Hanging-Up Since Update
EW Hanging-Up Since Update
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User: James G. 10 years ago
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Since I updated to 1.8.1 1412, when I open EW, then open a project, as soon as I try to do anything in the project (even scrolling the page), EW hangs-up and I get the spinning wheel that does not go away. Closing EW and reopening it will usually fix it. This happens about every third time I open EW. Been trying to figure out what it could be, and thought I would post here in case others have been having the same issue. It really does not bother me much, just another minute or two to have it work |
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User: James G. 10 years ago
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| It just happened again and I sent the report to Support | |
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User: Paul-RAGESW 10 years ago
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I will take a look one moment
------------------------------- Paul EverWeb Developer |
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User: Paul-RAGESW 10 years ago
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Do you have a ticket ID?
------------------------------- Paul EverWeb Developer |
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User: Steve L. 10 years ago
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Paul what was the answer to Jim's Post copied below? I'm having the same problem. Thanks Since I updated to 1.8.1 1412, when I open EW, then open a project, as soon as I try to do anything in the project (even scrolling the page), EW hangs-up and I get the spinning wheel that does not go away. Closing EW and reopening it will usually fix it. This happens about every third time I open EW. Been trying to figure out what it could be, and thought I would post here in case others have been having the same issue. It really does not bother me much, just another minute or two to have it work |
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User: Paul-RAGESW 10 years ago
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Unfortunately I do not know. My best guess was that he was connected to a WIFI connection that didn't actually connect to the Internet so EW was stalling as it was trying to connect to his account but that didn't seem to be his problem, I am still investigating but I do not have an answer right now. Sorry for the inconvenience. ------------------------------- Paul EverWeb Developer |
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User: James G. 10 years ago
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| I have not had this issue in several days. If it starts again I will get back to figuring it out. The only thing I have changed is I let my macbook sit for a minute or so before opening EW or any graphic-heavy software. I do not know if that worked or not. | |
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