Base de Conhecimento

You can easily cancel your EverWeb + Hosting plan at any time. There is no need to cancel an EverWeb Standalone account because there are no renewal payments.

Cancel your EverWeb + Hosting Account
To cancel your hosting plan follow these quick steps;

1. Login to your client area
2. From the navigation bar go to Services->My Services
3. Click the Service you would like to cancel
4. On the left side select the option 'Request Cancellation'
5. Fill and the form and submit your cancellation

Important for PayPal users
6. If you paid with PayPal and have a Hosting account, you may have set up an automatic PayPal subscription to pay your renewal fees for your hosting account. Make sure to login to your PayPal account and cancel any subscription that have been set up otherwise PayPal will automatically send payments to us on the subscription date.

Cancelling a Domain Only
If you only want to cancel a Domain you need to disable the Auto Renew option. Follow these quick steps to disable them;

1. From the navigation bar go to Domains->My Domains
2. Select the Domain you wish to cancel
3. On the left side select 'Auto Renew'
4. On the next page select 'Disable Auto Renew'