Viewing App randomly freezes up after 3.9.2 update

App randomly freezes up after 3.9.2 update



User: Jesse M. one year ago
I'm using a new Mac Studio. When I first began using Everweb 3.9 it was much much snappier with the new M1 Ultra Mac. After updating to version 3.9.2 however, it has been freezing up on me periodically. I will get the spinning beachball that lasts about 1-2 min before it frees itself up again. This occurs when I click on a different page in my site, or when clicking on controls in a widget. It is only this app that is frozen, I have check all other running apps and they seem fine while this is going on.

I also notice that loading or updating widget changes has now began freezing up. The widget becomes greyed out and has the "loading" icon. It usually takes 10-20 secs to update itself. Didn't used to do this.

Any thoughts?
User: EverWeb Support one year ago
Hi Jesse,

Thanks for reaching out.

Please create a support ticket here, so that we can investigate the problem in more detail.

Looking forward to hearing from you.

-------------------------------
EverWeb Customer Support
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User: A.A. W. 4 months ago
App randomly freezes after update...
I experience freezing after using Everweb 4.01 - the Everweb freezes constantly, the Apple pop up screens shows that I do have to end all apps that are open before it will cause otherwise serious problems for the Mac (M1) (MacBook Air).
The Everweb app is over 19 DB big already... which seems a lot to me (no video no audio, no special features running.
Sometimes it does not show photos in the app (even though they are low pic foto's)
Can you help me out here?

Last edit 4 months ago
User: wellnl 3 months ago
Dear AA

Just saw your post. I would advise you contact support for your issue with the update!


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