Viewing Issue Following Update

Issue Following Update



User: Les C. 6 years ago
New video widgets added to a page will not play (EverWeb or Roddy Mckay's).

Can anyone provide some insight? Two days waiting for an answer from EW support.

Thanks.

LC

Last edit 6 years ago
User: Roddy 6 years ago
Some users appear to have a problem with V2.6 not loading the required JS files for widgets. You can confirm this by adding the widget to a blank page, publish it, open it in Safari and then look at the source code - option + command +u or choose "Show Page Source" from the Develop menu.

If this is the case, contact support to get a link to revert to the previous version.

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Roddy

Website: http://everwebwidgets.com
Contact: http://everwebwidgets.com/ewWidgets-home/contact.html
NOTE: I am an EverWeb user and NOT affiliated with EverWeb! Any opinions expressed in this forum are my own.
✔ Best Answer  
User: Les C. 6 years ago
-- Roddy

Yes, there appears to be an issue. I'll contact support.

Thanks.


LC
User: EverWeb Support 6 years ago
Hi

Sorry for the issues you've experienced!

We have received your ticket and we would like to investigate the issues you've described more deeply so we can address them in the future releases.

We would really appreciate your cooperation on this!

Thank you in advance.

Robin

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EverWeb Customer Support
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