Viewing "Protocol Error: Illegal characters found in URL"

"Protocol Error: Illegal characters found in URL"



User: Michael C. 6 years ago
I updated to v2.6 today on a Mac.
When I attempt to publish my website, I am now receiving an error:
"Protocol Error: Illegal characters found in URL"
I've been publishing this website for about a year with prior versions of EW without this error.
Suggestions???
Thanks -
Michael
User: Paul-RAGESW 6 years ago
Hi Michael,

Sorry for the problems you are experiencing.

Definitely a strange message.

What is entered in your directory path field?

Can you contact customer support with your FTP details so we can take a look?

With those details we can trouble shoot the issue and get it fixed ASAP.

EverWeb 2.6 completely changes how FTP publishing works so there could be some issues with it. We'd like to fix them so you can continue to use the latest versions of EverWeb.

-------------------------------
Paul
EverWeb Developer
User: Michael C. 6 years ago
Thank you -
I submitted a ticket yesterday and sent a screen grab with my settings.
Directory path: "/public_html" - publishing to MacHighway
I have an non-updated copy of EW (2.5.1) on another Mac and it continues to publish without the error - settings are identical.
Michael
User: Paul-RAGESW 6 years ago
Hi Michael,

I saw your ticket. I just spoke with our support department to get some additional information from you in addition to the email they just sent you. If we can try the publish from end, we will be able to find the issue.

-------------------------------
Paul
EverWeb Developer
User: Mike B. 6 years ago
Quote: Paul-RAGESW - 12/12/2017 12:56:36
Hi Michael,

Sorry for the problems you are experiencing.

Definitely a strange message.

What is entered in your directory path field?

Can you contact customer support with your FTP details so we can take a look?

With those details we can trouble shoot the issue and get it fixed ASAP.

EverWeb 2.6 completely changes how FTP publishing works so there could be some issues with it. We'd like to fix them so you can continue to use the latest versions of EverWeb.


Not such a strange message Paul. I reported this through my current unresolved ticket via Kate!?
User: Jahn H. 6 years ago
I'm having the same but intermittent error with 2.6. Used to be rock solid. Been a pain today. Sometimes publishes sometimes results in error. No changes on my side.

EDIT:
Actual error "protocol:"

Last edit 6 years ago


Post Reply
You must login or signup to post.