Viewing Preview Hit and Miss

Preview Hit and Miss



User: Les C. 6 years ago
Since the update to 2.3, the preview feature works only about half the time.

LC
User: EverWeb Support 6 years ago
Hi, Les

Could you provide some examples what exactly doesn't work for you? Any details would be appreciated.

Wayne

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EverWeb Customer Support
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User: Les C. 6 years ago
--Wayne,

When I click to Preview and select Safari, I am taken to an open Safari window but my page doesn't show. Usually making a second attempt gets it to come up.

I hope this helps.

LC
User: EverWeb Support 6 years ago
I see, thank you for the clarification.

There is a number of potential reasons, and not all of them necessarily related to EverWeb. Yet there are few thing to try.

First of all, make sure you have your browsers and EverWeb app in the Applications folder. Then fully quit EverWeb. Go to Finder, click Go at the top of your screen, hold Alt (Option) key on your keyboard and select Library. Go to Application Support folder - EverWeb folder. From there, delete the com.ragesw.everweb.xml file.

If you have a big site, it might need some time to load so be sure you're giving it enough time. Also, a lot of people use other browsers, Google Chrome in particular, on par with Safari. Try it too!

Wayne

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EverWeb Customer Support
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