Viewing Paypal widget possibly no longer working?

Paypal widget possibly no longer working?



User: John P. 6 years ago
Today I've noticed very strange behavior from the PayPal widget. Pages that include a plain Buy Now button work as expected, with the user taken to PayPal to complete their purchase. However, when the Buy Now button is accompanied by Product Options/Prices and a popup menu, PayPal is generating an error: "Things don't appear to be working at the moment. Please try again later." The problem has persisted for 5 or 6 hours today, so I'm beginning to wonder if the issue may be the result of a change in the way PayPal interprets the page, as opposed to a temporary outage. Anyone else seeing this problem?

My site is hosted by a 3rd party service and the problem can be seen here:

Working Buy Now: http://www.artislifefund.org/artist-pages/william-basso---rust.html
Not working Buy Now: http://www.artislifefund.org/artist-pages/anita-kunz---jim-morrison-lights-his-first-fire.html

Thanks!
User: John P. 6 years ago
As a followup, I've exchanged several emails with PayPal tech support today and they claim that a change was recently made to their backend payment system, with emails sent out to developers in February/March outlining this change. Unfortunately, they won't sent me the email, and instead recommend that I "create a new button" using their web tools and paste that HTML code into my site.

So... apparently, something did change at PayPal that's not compatible with the code generated by the Everweb PayPal widget.

Does anyone know what these changes might be? Without the Buy Now button working it basically makes my online web store mostly worthless.
User: Paul-RAGESW 6 years ago
Hi John,

Sorry for the delay, I must have missed your post here.

Were you able to get this working? I tried your buttons and they seem to be working now.

If you were using the options drop down menu you may need to make sure you have a value in the option field.

If not, is there a ticket ID with more details? We would have to get your project file.

Last edit 6 years ago

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Paul
EverWeb Developer
User: Fiona B. 6 years ago
Im also having a problem with getting the paypal widget is there a fix yet?
User: Paul-RAGESW 6 years ago
Hi Fiona,

Can you describe in more detail what the issue is that you are having with the PayPal widget?

There should not be any issues with it at this point.

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Paul
EverWeb Developer


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