Viewing Another update and still no fix on a major bug - and still not even an acknowledgement.

Another update and still no fix on a major bug - and still not even an acknowledgement.



User: james 6 years ago
It has been months now, and this one is causing me issues with all the alterations to a large site. AGAIN:

– assets search screws up and can identify images used as features on blog postings as unused when they are used – I have 400 of these showing up.

– My posted description fro 26 days ago after repeated attempts to get it looked at:
"EverWeb Assets search engine AS FAR AS IMAGES SELECTED IN THE DIALOG BOX FOR TOP PLACEMENT ON BLOG POSTINGS DOES NOT RECOGNIZE ANY MORE THAN THE MOST RECENT POSTING CREATED ON A GIVEN DAY. Hence my issue with converting over 400 blog entries, many, many on any single day and having the vast majority of designated top images listed as unused assets.

Make another, and the image selected in the last one reappears as unused. Quitting and reopening the file or even the app does not effect this. What this seems to mean at this point is that in order to fix over 400 of them I would have to take over a year.

– The reply I received:
@James: Thank you for the additional info. All I asked was if you had a smaller project file that showed this issue. You said you did so if you can send that over to us it would be helpful. I never denied it was happening. In fact I said I was doing more research into it.

– MY SENDING THE SAME DAY OF A VERY SMALL CUSTOM MADE BLOG DEMONSTRATING THIS:
Here is a test Blog that shows what is happening – very small – my notes are on the third blog entry:
Download link EverWeb gave me. (did not copy-paste here now)


Since I have no faith in this being read or considered, I open a ticket with the above text.

Last edit 6 years ago
User: EverWeb Support 6 years ago
Hi James,

Sorry for the inconveniences.

We have received your ticket and responded to you regarding this issue.
I can assure you that our developers are working on it and they will try to fix this in the future releases. So stay tuned for updates!

Max

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EverWeb Customer Support
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User: Paul-RAGESW 6 years ago
Hi James,

The only reason this bug wasn't fixed was because we had to release the update with another important fix asap.

It is scheduled to be fixed for the next releases.

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Paul
EverWeb Developer


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